Johns Hopkins University
Johns Hopkins Medical Office Manager Professional Certificate
Johns Hopkins University

Johns Hopkins Medical Office Manager Professional Certificate

Become a skilled medical office manager. Gain essential skills to manage healthcare practices in 6 months or less. No prior experience or degree needed to start your career as a medical office manager.

Michelle J. Campbell
Maura McGuire, MD, CPC, FACP

Instructors: Michelle J. Campbell

Included with Coursera Plus

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Earn a career credential that demonstrates your expertise
4.8

(153 reviews)

Beginner level

Recommended experience

Flexible schedule
24 weeks at 3 hours a week
Learn at your own pace
Earn a Certificate
With paid plans
Earn a career credential that demonstrates your expertise
4.8

(153 reviews)

Beginner level

Recommended experience

Flexible schedule
24 weeks at 3 hours a week
Learn at your own pace
Earn a Certificate
With paid plans

What you'll learn

  • Apply effective human resources practices and strategies to manage and lead a healthcare organization.

  • Implement quality and safety programs to ensure high-quality healthcare delivery and promote a culture of safety.

  • Analyze and navigate the complexities of healthcare delivery systems to optimize patient care and outcomes.

  • Utilize healthcare data and electronic health records (EHRs) to support decision-making and enhance operational efficiency.

Details to know

Shareable certificate

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Taught in English
23 practice exercises

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Professional Certificate - 6 course series

What you'll learn

Skills you'll gain

Healthcare Industry Knowledge, Medical Terminology, Patient Flow, Financial Management, Practice Management, Health Care, Primary Care, Health Systems, Telehealth, Human Resources, Health Care Administration, and Urgent Care

What you'll learn

Skills you'll gain

Employee Engagement, Human Resource Policies, Diversity and Inclusion, Employee Onboarding, Change Management, Human Resource Management, Health Care Administration, Performance Review, Organizational Change, Employee Performance Management, Interviewing Skills, Organizational Structure, Internal Communications, Recruitment, Labor Law, Smart Goals, and Human Resources

What you'll learn

Skills you'll gain

Continuous Quality Improvement (CQI), Patient Safety, Risk Management, Complex Problem Solving, Key Performance Indicators (KPIs), Health Systems, Clinical Leadership, Healthcare Industry Knowledge, Care Management, Project Management, Practice Management, Value-Based Care, Health Care Procedure and Regulation, Performance Improvement, and Strategic Leadership

What you'll learn

Skills you'll gain

Community Health, Social Determinants Of Health, Preventative Care, Regulatory Compliance, Patient Flow, Revenue Forecasting, Budget Management, Primary Care, Health Care, Case Management, Care Management, Hospital Experience, Health Systems, Public Health, Healthcare Industry Knowledge, and Practice Management

What you'll learn

Skills you'll gain

Health Insurance Portability And Accountability Act (HIPAA) Compliance, Data Integrity, Data Security, Data Management, Data Quality, Health Information Management, Medical Records, Computerized Physician Order Entry, Data Analysis, Health Care, Health Informatics, Clinical Documentation, Patient Registration, Practice Management Software, and Electronic Medical Record

What you'll learn

Skills you'll gain

Medicaid, Managed Care, Medical Coding, ICD Coding (ICD-9/ICD-10), Patient Registration, CPT Coding, Medicare, Denial Management, Payment Processing and Collection, Medical Billing, Revenue Cycle Management, Revenue Management, Medical Billing and Coding, and Billing

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Michelle J. Campbell
Johns Hopkins University
6 Courses18,707 learners
Maura McGuire, MD, CPC, FACP
Johns Hopkins University
6 Courses18,707 learners

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